Online Medical Video Consultation – UPMC
A video consultation is a telemedicine service that allows patients to consult a specialist remotely using a computer, tablet, or smartphone, without having to visit the hospital.
While it does not replace an in-person visit, it can be a useful option when direct physical contact between the physician and the patient is not necessary—for example, to obtain an opinion on laboratory test results or diagnostic reports already available to the patient, to review an ongoing treatment plan, or to discuss concerns related to one’s health condition.
This service is not intended for medical emergencies.
Book an Online Video Consultation at UPMC
UPMC offers online video consultations and other telemedicine services at the following locations:
IRCCS ISMETT-UPMC
At ISMETT, televisits are available as a real-time remote consultation service with a specialist through the Private Practice Program. Televisits are offered for outpatient services that do not require a direct physical examination of the patient; the specialist determines whether a televisit is appropriate on a case-by-case basis.
Appointments can be scheduled by selecting the desired specialty through the ISMETT online booking system.
UPMC Salvator Mundi International Hospital
At UPMC Salvator Mundi International Hospital, video consultations are currently available for Nutrition and Dermatology services.
What Is an Online Medical Video Consultation?
Today, telemedicine services make it possible to consult a specialist directly from home without having to travel to a hospital or medical center. This is made possible through the use of computers, tablets, or smartphones.
A video consultation cannot always replace an in-person visit at a medical facility or hospital. However, it is an effective alternative when direct physical contact between the physician and the patient is not required, for example, when seeking a specialist’s opinion on laboratory test results or diagnostic reports.
Video consultations are also particularly useful for evaluating or adjusting a treatment plan, updating a physician on a patient’s condition, or discussing questions and concerns about one's health.
How UPMC Online Medical Video Consultations Work?
UPMC’s online medical video consultation service connects patients directly with a specialist to:
- Address questions or concerns when unfamiliar symptoms arise.
- Assess whether a condition requires further evaluation through a specialist visit or diagnostic testing.
- Receive professional advice regarding pain or physical discomfort.
This service is not intended for medical emergencies. Online medical video consultations typically last between 15 and 30 minutes.
We offer medical services and services on a private basis or in agreement with the main insurance companies. Some of our services are also affiliated with the National Health System.
For more information on active agreements, visit: